FREE SHIPPING ON ALL ORDERS OVER $100
PLACE AND TRACK ORDER

Since we have several different warehouses worldwide, not all items are stored in one place. When you order multiple items at a time, each item will be shipped out separatefly. So you will probably receive one item before the next. Don’t panic if you don’t receive all of your items at once…they will get to you!

No, shipping costs will vary depending on the shipping destination and the number of items that you purchase.

For any assistance, please feel free to contact our Customer Service through email [email protected]

SHIPPING & HANDLING​

We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Processing Time: 6 – 8 business days (in regular seasons) or more depends on holiday seasons.

Shipping time depends on your location

Standard & Free Domestic Shipping: 9 – 15 business days (in regular seasons) or more depends on holiday seasons.

International Shipping: 2 – 4 weeks (in regular seasons) or more depends on holiday seasons.

For Canada, Australian, and New Zealand orders, please allow 2-4 weeks (average) for items to arrive.

For United Kingdom orders, please allow 4-6 weeks for your order to arrive. Due to custom policies of United Kingdom, our deliveries to the U.K take the longest

Goblin Style ships products worldwide every day. Shipping is available in most countries around the world.

We provide a tracking number to each customer. It is customer’s responsibility to track down their orders. Kindly contact your local post office if the parcel arrived at your destination country.
You can contact our Customer Service for further assistance.

Please note that we are not responsible for any stolen packages.

In the event that the parcels were returned to us, please contact us immediately so we can arrange to send you a replacement. For UAE / HK customers, please ensure to provide your PO Box or Zip Code (whichever is available) so your local post office can deliver your order(s) to your mailbox or door step.

It’s so sad that we are not allowed to ship to APO, FPO, or DPO addresses.

We work with different artists and manufacturers worldwide, so all items are shipped from the warehouse closest to the shipping address provided at checkout.

We primarily use UPS and USPS

Orders shipping outside of the US are typically shipped via DHL Express, though in some cases a local carrier, such as Canada Post, will make the final delivery.

A few tips:

We are unable to send specific delivery information, such as “leave on the back porch” or “please deliver after 4 pm” to the carriers.
Deliveries normally occur between 8 am and 8 pm, but we are unable to request or guarantee a specific delivery time or window of time.
Packages delivered within the United States typically don’t require signatures unless they exceed $500 in value or they are custom-made and of high value.

OTHER POLICIES​

Best of Custom is committed to providing you with the most quality products possible.

In case you received products which meet one of the listed conditions, please contact us via [email protected] to report issues:

– Design errors/wrong order: Completely wrong design compared to information provided by customers on our site.

– Bad quality: blurry image/print.

– Damaged/lost during shipment.

– Order was sent to the wrong address.

You could request a refund or a replacement within 20 business days of receiving your order.

We would recommend you to provide us: order ID, email address, transaction ID, invoice ID, phone number…to find the exact order.

We also require you to send visual evidence of your products (photos, videos) to expedite the process.

Please note:

Remember not to return the item(s) you received because we do not have any return policy.
Refund or free replacement will not be accepted for damage/lost item in cases of following: Wrong address provided, Improper care, Damages in use..etc,
All returned/ undelivered parcels due to the wrong shipping address will not be returned to our factory, but sent directly to the Charity organization. If orders were undelivered because of the incorrect address provided by customers, our company can only offer a 50% refund or 50 % discount coupon for reordering.
Refund process may take up to 7 business days and is credited via your original form of payment.

Best of Custom team adheres to the highest industry standards in order to protect your personal information with the best security solutions.
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments safely.

PAYMENT

Payments methods include PayPal and Credit cards.

Pay on Delivery is an unavailable payment method for all items in our store.

Your satisfaction is our utmost priority. We want you to have a beyond-expectations shopping experience with us, so we’ve provided this spot to hear anything from you. We welcome any comments, suggestions, praise, or criticism you may have.
If you need help with an order, please email us at [email protected]